KILLSPENCER® Inc. reserves the right to refuse returned products that have been used, worn, damaged, or altered in any way. All packages for return/repair must be fully insured. KILLSPENCER® Inc. will not assume responsibility for reimbursement or compensation in the event that return packages are lost, stolen, or mishandled. Bulk orders cannot be canceled or withdrawn, but if the cancellation has been approved internally, a 20% cancellation fee will be applied. Any products that require assembly or is a specialty product (Indoor Mini Basketball Kit, Boxing Kit, Heavy Bag, Floor Pillow, Medicine Ball, etc.) are final sale and not eligible for return once shipped and/or parts are installed.
10% Discount for Newsletter Subscribers. Please go to killspencer.com/newsletter. Sign up for the newsletter. Once you opt-in to your subscription, you will receive an email with a one-time discount code. *Product exclusions may apply.
SST Face Mask and BLM 8 Panel Hat are not eligible for any discount code.
SST Face Mask is a personal use item and cannot be returned or exchanged.
SALE ITEMS, DISCOUNTS, AND PROMOTIONS:
All Sale Items and/or items purchased using any promotional code are FINAL SALE.
They are non-returnable and non-refundable unless otherwise noted on the terms of the promotion. Price adjustments cannot be made on previous orders. Discounts and promotions are not valid on previous purchases, purchases made outside of the promotion period, or on any custom or bespoke orders. Discounts and promotions cannot be combined with other offers unless otherwise stated in the terms of the promotion. Any products that require assembly or is a specialty product (Indoor Mini Basketball Kit, Boxing Kit, Heavy Bag, Floor Pillow, Medicine Ball, etc.) are final sale and not eligible for return once shipped and/or parts are installed.
If a product arrives damaged or defective, please contact email@example.com within 5 business days of date of delivery in order to request a replacement item. KILLSPENCER® Inc. will undergo the necessary steps in order to deem the item defective or if in fact it is the natural wear and tear of the product.